Terms of Service

1. Acceptance of Terms

By accessing or using ProposalVid (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service, including any content, functionality, and services offered on or through the ProposalVid platform.

2. Description of Service

ProposalVid is a video proposal platform that enables users to create, manage, and share personalized video proposals for business purposes. The Service includes:

• Video upload and management capabilities
• Proposal creation and customization tools
• Client and contact management features
• Analytics and tracking functionality
• Document attachment and sharing options
• Team collaboration features (for applicable plans)

3. User Accounts

3.1 Account Creation

To use certain features of the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

3.2 Age Requirements

You must be at least 16 years old to use the Service. By using the Service, you represent and warrant that you meet this age requirement.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion.

4. Acceptable Use Policy

You agree not to use the Service to:

• Violate any laws or regulations
• Infringe upon intellectual property rights
• Upload malicious code or interfere with the Service
• Transmit spam, chain letters, or unsolicited communications
• Impersonate another person or entity
• Harass, abuse, or harm another person
• Upload content that is unlawful, defamatory, or invasive of privacy
• Circumvent usage limits or access restrictions
• Use the Service for competitive analysis or building a similar service
• Resell or redistribute the Service without authorization

5. User Content

5.1 Your Content

You retain ownership of all content you upload to the Service ("User Content"). By uploading content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content solely for the purpose of operating and improving the Service.

5.2 Content Responsibility

You are solely responsible for your User Content and the consequences of uploading and publishing it. You represent and warrant that:

• You own or have the necessary rights to use and authorize use of your User Content
• Your User Content does not infringe any third-party rights
• Your User Content complies with these Terms and all applicable laws

5.3 Content Removal

We reserve the right to remove any User Content that violates these Terms or is otherwise objectionable at our sole discretion.

6. Intellectual Property

6.1 Our Property

The Service and its original content (excluding User Content), features, and functionality are owned by ProposalVid and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6.2 Feedback

Any feedback, suggestions, or ideas you provide about the Service may be used by us without any obligation to compensate you.

7. Payment Terms

7.1 Subscription Plans

Certain features of the Service require a paid subscription. Subscription details, including pricing and features, are described on our pricing page and may be updated from time to time.

7.2 Billing

Subscriptions are billed in advance on a monthly or annual basis. You authorize us to charge your payment method on a recurring basis for your subscription fee.

7.3 Refunds

Subscription fees are non-refundable except where required by law or as explicitly stated in our refund policy.

7.4 Free Trials

We may offer free trials at our discretion. At the end of the trial period, your account will be charged unless you cancel before the trial ends.

7.5 Price Changes

We reserve the right to modify our pricing. We will provide reasonable notice of any price increases.

8. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.

9. Communications and Marketing

9.1 Product Updates and Service Communications

By creating an account, you agree to receive communications from ProposalVid regarding:

• Important service updates and security notifications
• Product updates, new features, and improvements
• Tips and best practices for using our Service
• Account and billing information

9.2 Partner and Affiliate Communications

You also agree that we may share information about relevant third-party services, including:

• Communications from our trusted partners and affiliates
• Offers for complementary services that may benefit your business
• Industry insights and educational content from our partners

9.3 Opting Out

You may opt out of promotional communications at any time by:

• Clicking the unsubscribe link in any promotional email
• Updating your communication preferences in your account settings
• Contacting our support team

Note that you cannot opt out of essential service communications related to your account security, legal notices, or billing information.

10. Third-Party Services

The Service may contain links to third-party websites or services that are not owned or controlled by ProposalVid. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services.

11. Disclaimers

11.1 Service Availability

The Service is provided on an "as is" and "as available" basis. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free.

11.2 No Warranties

We make no warranties, expressed or implied, regarding the Service, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

10.3 Accuracy

We do not warrant the accuracy, completeness, or usefulness of any information on the Service.

12. Limitation of Liability

To the maximum extent permitted by law, ProposalVid and its affiliates, officers, employees, agents, partners, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, data, use, goodwill, or other intangible losses
• Unauthorized access to or alteration of your transmissions or data
• Statements or conduct of any third party on the Service
• Any other matter relating to the Service

Our total liability shall not exceed the amount paid by you to us in the twelve (12) months preceding the claim.

13. Indemnification

You agree to defend, indemnify, and hold harmless ProposalVid and its affiliates, officers, employees, agents, partners, and licensors from any claims, damages, obligations, losses, liabilities, costs, or expenses arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Your User Content

14. Governing Law and Disputes

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the State of Delaware, without regard to its conflict of law provisions.

14.2 Dispute Resolution

Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

14.3 Class Action Waiver

You agree to resolve disputes with us on an individual basis and waive your right to participate in a class action lawsuit or class-wide arbitration.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

16. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Service will immediately cease.

17. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the Service, constitute the entire agreement between you and ProposalVid regarding the use of the Service.

19. Contact Information

If you have any questions about these Terms, please contact us at: